Reviewer:
Megan Krache from North Wales, PA United States
I love my swim spa and have a bad back due a previous surgery. The warm and powerful jets really help me and working out in the water is much better for my body.
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2 of 2 people found the following review helpful:
Great Experience - Great Spa!
April 5, 2022
Reviewer:
Derrick Stagliano from Egg Harbor Township, NJ United States
The swim spa hot tub was late, due to a host of issues it was delivered in March. Additionally, the hot tub did not come with a "tub-specific" user manual.Those are my only two critiques of an otherwise great experience with this company. The delay was a microcosm of the supply chain and shipping issues all sorts of industries were/are experiencing. The lack of a specific user guide is not a problem, particularly when the Integrity support team has been great answering my questions and providing me additional resources.The build quality of the entire unit seems to be first rate. Plus, buying direct saved me somewhere around $8,000 to $15,000 for comparable units from the various dealers I spoke to and online quotes I received. As long as this thing holds up, and I continue to receive excellent support, this will be a 5-star company in my eyes.Jeff and Jay have fielded many emails and calls from me with professionalism and helpfulness. I cannot say enough good things about them.
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3 of 3 people found the following review helpful:
Love our Grand Cayman Swim Spa
July 26, 2019
Reviewer:
Patty & James Walker from Myrtle Beach, SC United States
Our Integrity Spa Grand Cayman Dual Zone Swim Spa Hot Tub is a beautiful thing. We have had it for four years now and there have been zero issues other than routine maintenance. We have always dealt with Jay and he has provided us with top quality customer service. We highly recommend this company and their products. James and Patty Walker Myrtle Beach, South Carolina
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4 of 4 people found the following review helpful:
Extremely Happy with my Grand Cayman
June 19, 2019
Reviewer:
Terry Glasser from duck key, FL United States
I just received my Grand Cayman pool spa and am extremely happy. I did all my shopping on line and by phone. I moved to Duck Key last year. My previous pool was a 20 ft. x 40 ft. in ground, high maintenance money pit. The above ground Grand Cayman is a great improvement over any in ground pool or spa, what a terrific and very affordable product! Of primary importance to me was the customer service. Jay and Jeff treated me with respect, patience, and answered all of my many questions. The entire process was easy, fast and carefree for me. I was always treated professionally and like I was a longtime friend. They took care of everything from taking the order, updating me on the construction, to arranging delivery and placement of the pool-spa perfectly, even taking a half hour on the phone to explain how to adjust the jets, and how to use the chemicals that they supplied without being asked. WOW, I am completely satisfied.